Hours of Operation 

  • Staff are available from 9:00 am to 5:00 pm Monday through Friday to assist supervised users.
    To work outside these hours, users must receive sufficient training from BioImaging staff to become an unsupervised user.


  • No-shows will be billed for full scheduled appointment time.
  • Staff must be notified about an appointment cancellation at least one hour prior to the start of an appointment or you will be billed as a no-show.
  • Appointments more than 15 minutes late will be considered a no-show, and that appointment will be forfeited to the first interested user.

Equipment Usage

  • Appointments on the confocal microscopes between the hours of 8:00 am and 5:00 pm will be limited to no more than three hours per user per day. There will be no restrictions on equipment usage on weekdays after 5:00 pm and weekends. Exceptions may be granted on a case-by-case basis upon email request to Jeffrey Caplan.

User Samples and Supplies

  • The BioImaging Center is not responsible for longterm storage of user’s samples or supplies. For temporary storage of samples, users may use the designated areas in the 4°C refrigerator, lab grade -20°C, and -80°C in Room 117Z. All samples must be labeled with your name, date, lab, and contact information. Any unlabeled samples will be discarded.


Billing for University of Delaware facility, staff & students:

  • Users need to obtain a university billing code a.k.a. “Purpose Code” to schedule appointments. (Example: DBIO123456 – 1st four letters designate your department, followed by 6 numbers) This information can be obtained from your principal investigator or account administrator.

 Billing for External & Industrial Clients

  • Credit cards are the preferred payment for external and industrial users. If you are unable to pay by credit card, then a PO# is needed prior to scheduling appointments. Please contact Allie Sethman at (302)831-3431 for additional information.